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Global Patient Travel for Clinical Trials

A different kind of travel service for your unique needs

Travel IS PART OF THE PATIENT EXPERIENCE

Transportation to a research site should not be a barrier to patient retention and enrollment. With the help of a travel vendor, a patient’s experience participating in a clinical trial can be seamless and stress-free. Our patient travel program consists of three core services: patient travel coordination, travel reimbursements, and stipend management; all of which can be used individually or in combination. See how our industry travel agents can provide a custom solution for your patient travel needs.

ClinEdge Travel services can be customized to your unique needs. Whether you are looking for the whole package, or something a little smaller to start out, we can create a program with exactly what you’re looking for.

PATIENT TRAVEL COORDINATION

Reliable support to patients and sites

Our industry travel agents coordinate tailored travel itineraries to patients and caregivers, providing support and travel to and from study visits in the most simple and seamless way possible.

REIMBURSEMENT

Travel Reimbursement Management

Let us take on the challenge of managing patient travel reimbursements. Whether you want to reimburse for all travel or just costs “here and there,” our custom reimbursement platform is powered by RealTime technology for fast, no-hassle reimbursements.

STIPEND

Stipend Management

We designed our own online platform to manage patient stipends, which allows for complete flexibility for you. The stipend program is designed around your study visit schedule and stipend amounts. Simply check the box and patients are instantly paid.

PATIENT TRAVEL COORDINATION

We specialize in clinical trial travel. From booking flights and hotels to car transportation- our main goal is to provide a personable and convenient travel experience to your patients.

Transportation Coordination

Flights, rail, or car transportation- our travel experts can arrange for it all, including special requests.

Customizable Integration

If you already have travel practices in place, our program can easily integrate into your current process.

Comprehensive Reporting

Our travel platform has detailed reporting for what matters to you.

Accommodations

We will ensure patients are staying in a convenient radius to the study site. With 24/7 support, patients are always taken care of.

Tailored Patient Travel

All travel is tailored to the medical needs and special requests of each patient.

Preferred Rates

Preferred rates from global vendors means more efficient costs for you. Travel changes or cancellations? Not a problem.

Travel Reimbursement Management

Our global online platforms allows for no-hassle reimbursement for patients and study sites. ClinEdge Reimbursement powered by RealTime technology allows patients to submit reimbursements through the online platform, “as well as through a mobile application.

Patient Portal

Patients can submit reports online, and track funds and approvals of reimbursements.

Real-Time Approvals

Online submissions come to our team in real-time, so we review and approve the same day.

Mobile Application

Build and submit an expense report on-the-go. Snap photos of receipts and build the report, then submit once travel is completed.

Convenient and Fast Payment

Once approved, funds are put immediately on the patient’s reloadable debit card.

Stipend Management

Designed around your study visit schedule and stipend amounts, our online platform can be
customized for your study.

Streamlined Process

A streamlined stipend process increases retention and ensures patients are paid quickly.

Management Options

You choose whether the study site or our team manages stipend loads.

Easy Payment

Patients are paid via a reloadable stipend card.

Reduced Burden

Our automated processes reduce administration tasks at the study site and wait times for the patient.

Looking for more information or a way to get started?

Let our travel team help! Contact us today.


Request Information:

Testimonials

TRAVEL PROGRAM CAREGIVER:

“I appreciate how helpful the travel team is and how generous the travel program is. We travel over 300 miles to attend study visits and during the winter time, weather makes travel even more difficult.

They even accommodated us when my wife had health complications and we had to stay near the study site a little longer than we had planned. ”

TRAVEL PROGRAM CLIENT,Clinical Trial Coordinator, ProQR​:

“We are currently using ClinEdge in our clinical trial. We have had really fantastic reviews from the CRO and also from sites. If we need a patient transport vendor for another clinical trial I will definitely recommend your services.”

TRAVEL PROGRAM PATIENT:

“I have been extremely impressed with the service you and your colleagues have shown us throughout this nearly two year medical journey at Mayo. You and your colleagues have helped to make an emotional, trying experience a lot less stressful. Thank you so much.”

TRAVEL PROGRAM PATIENT:

“Please pass on to the rest of your team that it has been a pleasure working with all of you. You have always accommodated any special requests that I’ve had. You are also the most efficient travel group I have had the pleasure to work with.”

TRAVEL PROGRAM PATIENT:

“…it has been a privilege working email-to-email with you for two years. Your level of service is rare and exceptional…and thank you for everything.”

TRAVEL PROGRAM CAREGIVER:

“With this trial ending, we have had to say goodbye to the people who have guided, nurtured, and supported us in this journey. You [ClinEdge Travel Program Coordinator] were one of those individuals. Keep making a difference in people’s lives…because that is the most important work we can do. Thanks for being there for us.”


Too busy to shoot us an email? Let us email you instead!​

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