Patient Travel Experience
The challenge of traveling to and from a site is a major barrier to recruitment and retention. By utilizing a study travel support team, sponsors can reduce that burden and provide patients and caregivers with reliable and hassle-free transportation to their study visits.
Travel is part of the patient experience
Our Global Patient Travel agents specialize in clinical trial travel coordination and remove the burden from sites and sponsors, allowing them to focus on what matters most—the patient. We effectively and compassionately navigate patient transportation and assist in medical device logistics, including wheelchairs and oxygen tanks, preserving retention rates and supporting study completion.
Patient Portal
Patients can submit reports online, and track funds and approvals of reimbursements.
Real-Time Approvals
Online submissions come to our team in real-time, so we review and approve the same day.
Mobile Application
Build and submit an expense report on-the-go. Snap photos of receipts and build the report, then submit once travel is completed.
Fast and Secure Payment
Once approved, funds are put immediately on the patient’s reloadable debit card.
Streamlined Process
A streamlined stipend process increases retention and ensures patients are paid quickly.
Management Options
You choose whether the study site or our team manages stipend loads.
Easy Payment
Patients are paid via a reloadable stipend card.
Reduced Burden
Our automated processes reduce administration tasks at the study site and wait times for the patient.
Travel Coordination
Transportation experts
Flights, rail, or car transportation - our travel experts can arrange for it all, including special requests.
Comprehensive Reporting
Our travel platform has detailed reporting for what matters to you.
Accommodations
We will ensure patients are staying in a convenient radius to the study site. With 24/7 support, patients are always taken care of.
Preferred Rates
Preferred rates from global vendors means more efficient costs for you. Travel changes or cancellations? Not a problem.
Travel Reimbursement
Patient Portal
Patients can submit reports online, and track funds and approvals of reimbursements.
Real-Time Approvals
Online submissions come to our team in real-time, so we review and approve the same day.
Mobile Application
Build and submit an expense report on-the-go. Snap photos of receipts and build the report, then submit once travel is completed.
Fast and Secure Payment
Once approved, funds are put immediately on the patient’s reloadable debit card.
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The best part of my job is having the ability to speak with various clients, learn about their exact needs and strategize a specific plan to create increased exposure for their clinical trials.
