Enrollment Center Support Patient Engagement and Retention
Our Patient Enrollment Specialists carefully review each study protocol before pre-screening patients. By understanding the specifics of each study, our team phone screens and forwards only the most applicable potential patients to research sites.
Global Pre-screening
Development of Pre-Screen Questionnaires, Pre-screening Interested Patients, Warm Transfer of Patients to Site Contact, Engagement Support
Referral Source/Community Outreach
Development of a Patient Profile; Research and Attendance of Local Community Events, Coordinating Lunch and Learns, Staffing Support
Patient Retention
Patient Reminders via Text, Phone or Email, Patient Compliance Plans, Real-time Patient Tracking, Site Communication and Patient Lead Updates
Site Recruitment Support
Development of a Site Communication Plan, Liaison Between Site and Patient, Address Recruitment Hurdles, Collaboration with Sponsor/CRO to Ensure No Overlap Responsibilities, Enrollment Activity Reports
Remote Database Outreach
Chart Review through Business Associate Agreement to identify potential patients, Pre-screening and Direct Scheduling; Sites provide Enrollment Team with an Excel Workbook Patient List
Source Development and eCapture
Development of Source to Ensure Identical Collection of Data Points Across the Program; Completion of phone visits, Collection of Adverse Events; EDC Entry within 24 hours of Completed Visits
You were always reassuring, and took care of me as if I was your only patient.
