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Our Employees are everything

Got what it takes to join our team?

Think you’re a good match?

We are always looking for bright, motivated people to help move our company forward. If you are looking for a career that is challenging, fast-paced and rewarding–drop us a line.

It’s great to work here

And here are a few reasons why

OUR OPEN CAREER OPPORTUNITIES

Interested and qualified candidates should send a resume, cover letter, and portfolio (if applicable) to info@clin-edge.com.

Director of Marketing and Patient Recruitment and Retention Strategies

The Director of Marketing and Patient Recruitment is part of the leadership and operations team at ClinEdge. This position in addition to our organization’s six other primary managers of other departments serve as the key decision makers to ensure our company remains the global leading site and patient centric solutions service provider in clinical research.

Day to day, this position will oversee the conduct of all Sponsor/CRO and research clinic driven national and local patient recruitment and retention campaigns. This position will involve overseeing the customization of patient recruitment plans, development of all client driven advertising campaigns and implementation of advertising plans that will optimize budgets. This includes responsibilities for all patient recruitment activities including development of campaigns, submissions to Institutional review boards, execution, and tracking. This position will lead efforts of all direct reports and coordinates at the strategic and tactical levels with the other functional areas within the organization. In addition to our project managers, this position is the first and foremost, the client’s advocate to ClinEdge and ClinEdge’s advocate to the client. This position sets the tone for the customer service focused atmosphere crucial to our success. This position will also be either the first or back-up contact for all sponsor client projects based on staffing, employee time-off, etc.

All Project Managers & Project Coordinators on the Engage team will report to the Director of Marketing & Patient Recruitment. This position is expected to uphold the mission and values established by the organization and will report directly to the owners at ClinEdge.

Responsibilities Include:

Oversees development and execution of the marketing and patient recruitment team
Responsible for all training of new employees affiliated with Sponsor driven campaigns (PMs/PCs)
Responsible for ensuring that all project team understand where to save all aspects onto the BOX affiliated with internal and external projects
Responsible for training of new PMs and PCs on all tracking platforms (Replicon/Salesforce, Google Spreadsheets)
Leads internal team members to ensure recruitment and retention project milestones are met as contracted
Will be the back-up for all PMs and PCs and will need to jump in and assist in implementing and managing any services as necessary
Develop internal quarterly & yearly goals with all PMs and PC positions
Ensures revenue is realized and projects function within budgetary perimeters for each project/program assigned
Understands fully each protocol assigned, in collaboration with Recruitment Strategy & Analytics, Marketing Operations, and Creative, and is able to lead and participate in creation/coordination of patient recruitment strategy
Serves as an extension of the client team in order to successfully spearhead the completion of internal deliverables in accordance with study timelines
Responsible for leading every client facing meeting which may include, but not limited to, discussing contract deliverables, budget allocation, explaining performance metrics, projection modeling, and site performance
Monitors and coordinates the efforts of the internal and external project teams and acts as the primary point of contact for clients
Leads the development of project turnaround strategies when initial approaches are not working.
Analyzes recruitment reports and projections and implements changes to strategy/tactics as necessary to achieve contracted goals
Provides feedback to Management regarding the maintenance of effective levels of recruitment activities for each project
Provides customer training on our patient tracking software platform
Ensure that a high level of customer service is being provided to all clients through high levels and accuracy of communications
Research and evaluate potential partnerships to aid in increasing the quality and quantity of patient recruitment services
Stay-in tune to latest patient recruitment tactics through research and networking
Work cross-departmentally to promote patient recruitment and marketing services
P&L and budget responsibility for department
Responsible for our CRM database and lead generation
Identification of processes and systems that can be more effectively utilized or altered for higher efficiency and development of proposed alterations for effective resolution
Assist in communicating marketing and recruitment strategies to other team members, acting as the primary marketing contributor until all team members are fully trained on Engage services
Provide weekly status updates to Owners & Directors of other departments
Delegate internal projects (SOP creating, IT improvements, etc)

Marketing Coordinator – Patient Recruitment

ClinEdge is seeking an organized, energetic Marketing Project Coordinator to join the team. We are a smaller, rapidly growing company offering business development, consulting, marketing, and patient recruitment services for the clinical research industry.

The Project Coordinator position requires a flexible aptitude in order to handle a variety of roles and responsibilities within the Engage marketing department. The Project Coordinator will report to the Project Manager(s) to support marketing and patient recruitment efforts for clinical trials. Ideal candidates will be detail-oriented and deadline-driven with a willingness to take ownership of projects.

We’re seeking candidates with:

  • Bachelor’s Degree in marketing, communications, public relations or health-related field.
  • Minimum of 1-3 years professional experience in marketing, public relations, advertising, communications, or health promotions field.
  • Exceptional writing skills; excellent communication skills and proofreading abilities.
  • Experience using digital and traditional advertising and marketing platforms and tools (Google AdWords, Google Analytics, Webmaster tools; Social Media; WordPress etc.)

Preferred but not required:

  • Agency experience
  • Medical industry experience or familiarity with clinical research
  • Understanding or experience with patient recruitment campaigns in a clinical research setting is ideal.

Roles and Responsibilities include:

  • Assisting in developing and strategizing marketing campaign strategy for new and ongoing projects.
  • Establishing and maintaining long-term relationships with new and existing customers
  • Executing marketing and patient recruitment campaigns.
  • Preparing, managing and optimizing online advertising campaigns.
  • Contacting vendors to conduct media buys or other advertising tactics.
  • Writing and preparing content and scripts for advertising and marketing campaigns.
  • Proofing and editing documents for quality assurance.
  • Reporting on and analyzing advertising campaign performance data.
  • Conducting marketing and industry-related research.
  • Performing outreach on behalf of clinical trials to increase awareness and patient referrals.
  • Creating social media content and managing social media accounts.

Key Skills and Competencies:

  • Excellent communication skills, both written and verbal, with the ability to understand and effectively deliver information to internal managers and to clients when needed
  • Highly organized and able to tackle multiple projects simultaneously
  • Ability to independently manage projects and deadlines
  • Proficiency in MS Word, Excel, PowerPoint, and Outlook
  • Experience in Web/internet marketing strategies, online advertising best practices (Google AdWords, Analytics, Social Media, WordPress etc.)

This is a great opportunity to join a dynamic company offering its employees an environment to excel and grow within. Salary will be competitive with the market including benefits, commensurate with experience and job performance. We are an equal opportunity employer.

Job Type: Full-time

Local candidates only:

  • Boston, MA 02210

Required experience:

  • Minimum of 1-3 years of experience in marketing, public relations, advertising, communications

Required education:

  • Bachelor’s

Online Advertising Campaign Manager

Job purpose

ClinEdge is currently seeking to hire an online advertising campaign manager who will assist in the execution of the internal company’s presence in addition to our external clients’ overall digital marketing strategy. This position is an integral member of the marketing and digital team, working with sales and clients on all elements of web advertising campaigns. The focus of our online campaigns is to drive new potential patient interest for upcoming clinical trials that they may have interest in.

Duties:

This role requires someone who is web-savvy, understands paid online advertising, and has strong client service skills. The Campaign Manager should have an understanding of how to manage and optimize a paid search engine campaign. The role is focused on setup and managing online campaigns (Primary focus in Facebook Ad Manager and Google AdWords), client relationship building, retention, and overall satisfaction. The ideal candidate is a highly organized, self-starter, can operate well under tight deadlines and competing priorities, and is committed to delivering quality service on tight schedules. Excellent communication skills are essential. The candidate should be a team player who enjoys and is proactive in solving problems. The marketing and digital team is an established part of the company and there will be lots of opportunity for those who have lots of initiative.

Responsibilities:

  • Main point for execution and management of all Google and Facebook paid advertising campaigns
  • Setup and proactively manage individual campaigns to ensure delivering in full with the best possible performance
  • Responsible for campaign analysis and driving optimizations
  • Oversee overall site delivery and performance, analyze potential campaign issues, and pre-empt issues with recommendations
  • Communicate ad specs and deadlines to clients and insure all creative assets and third party tracking tags are gathered and working properly
  • Support sales team in all day to day digital activities including client requests, account management, campaign reporting/analysis, and acquiring creative assets
  • Collaborate with sales reps in frequent client communication for both pre and post-sale execution; manage communication regarding clients and campaigns with team members
  • Project manage special ad related projects
  • Retain clients through exceptional client service

Required skills:

  • Bachelor’s degree 2-4 years of online advertising campaign management experience, preferably with a publisher or ad network
  • Customer service oriented and proactive attitude, willing to learn
  • Familiarity with ad serving technologies, preferably DFP Strong written, verbal, presentation, and people skills
  • Demonstrated organizational skills, inquisitive, and attention to detail
  • Ability to meet tight deadlines, to be a problem solver and to juggle numerous projects simultaneously

Marketing Internship

Seeking Marketing Interns for paid internship positions. We have a fast-paced, close-knit, casual environment. We are looking for detail-oriented, ambitious individuals who are self-starters and excited to have the opportunity to learn about the clinical research industry.

Skills/Qualifications:

  • Excellent communication skills, both written and verbal
  • Highly motivated, enthusiastic and eager to learn
  • Ability to work on multiple projects in a fast-paced environment.
  • Understanding of social media platforms and trends (avid users preferred).
  • Computer Savvy – including current Window Operating System, Microsoft Office, as well as experience with WordPress Content Management Systems a plus.
  • Must have or be working towards a Bachelor’s degree in Marketing, Communications, Public Relations, Business etc…
  • Ability to conceptualize and manage marketing collateral projects –Familiarity or Experience in the Medical Field encouraged

*Part-time position- we will work around school schedule

Business Development Coordinator

The Finance and Business Development Coordinator will perform all new business outreach and be responsible for the creation and management of all network site and financial management proposals services of the organization. In addition, coordinator will oversee all affiliated presentations to sell ClinEdge services to potential Site, Sponsor and CRO clients.

This position is expected to uphold the mission and values established by the organization. This position will report directly to the Directors & Owners at ClinEdge.

Business Development Responsibilities:

  • Oversee the creation of all site network and financial management project proposals, serving as the final point of sign off before Director review
  • Ensure proposals are customized to all necessary aspects of status based on our strategy
  • Leading any strategy meetings with appropriate internal team members to ensure best strategies are pushed forward to potential new site clients
  • Oversee the creation of all focused presentations and conducts these in front of new Sites (Internal & External)
  • Service as the lead to host any tutorials for potential clients that would like to review our internal tracking platforms such as RealTime.
  • Serve as team point of contact for the billing/finance department, and execute the preparation of all project budgets
  • New company outreach that is assigned
  • Management of day to day task list in Salesforce. Ensuring task list is caught up and all leads are being followed up with in a consistent manner
  • Assistance in the preparation and attendance of specific pharmaceutical conferences
  • Working with the Directors & President to build new strategies and assess strategies currently in use for relationship development and CRO/Pharma account management
  • Responsible for the education and transition of landed projects to the appropriate project manager / project team / coordinator to ensure a smooth transition to the new team managing the client
  • Able to lead and participate in creation/coordination of network and business development strategies.
  • Ensure that a high level of customer service is being provided to all potential and current clients through high levels and accuracy of communications (Follow-up emails after conference calls, updating internal team members, etc)
  • Doing extensive research online regarding therapeutic indication, site company, drug/treatment and any similar indications, current financial capabilities when customizing our email follow-up and proposals to the potential client
  • Ensure Google BD tracker is updated in real-time with all site lead information with complete notes and dates

Other Responsibilities:

  • An in depth understanding of all ClinEdge and BTC services, tactics and overall strategies.
  • When required, able to assist project managers & project coordinators in implementing projects and managing any services as necessary.
  • Responsible for ensuring that all internal and external projects – proposals, presentations, budgets and any other aspects are saved onto the BOX.
  • Serves as an extension of the client team in order to successfully spearhead the completion of internal deliverables in accordance with study timelines.
  • Identification of processes and systems that can be more effectively utilized or altered for higher efficiency and development of proposed alterations for effective resolution
  • Provide weekly status updates to Directors & owners of company
  • Lead any internal SOP creation as needed in department

*These responsibilities are open to review and evaluation dependent upon the further growth and development of the business development team.

Job Type: Full-time

Clinical Operations Coordinator

The Clinical Operations Coordinator will be responsible for business development outreach for an assigned stable of pharmaceutical industry related clientele and the coordination of our best suited clinical research site clients with the programs they are conducting. This outreach will be conducted primarily through phone and email with opportunity to travel. The Clinical Operations Coordinator will play a large support role to the ClinEdge Network team ensuring client relationships are continuously created and developed.

Coordinator will assist on larger company-wide projects and will be required to work with other team members to attain a common goal.

The Clinical Operations Coordinator will report directly to the Director of Clinical Operations.

Responsibilities*:

New company outreach via high volume of personalized phone calls to potential contacts along with personalized email outreach
Engage new and existing client contacts within the pharmaceutical research field in order to introduce our network of sites and beneficial services
Cultivation and maintenance of pharma industry relationships through continuous outreach, timely follow-up, in-person meetings and webinars
Assigned key client relationships for which they are solely responsible for the development and growth for new opportunities
Perform strategic research to identify new leads, obtain contact information, and target outreach
Administrative tasks that directly support account management team such as: assisting in data entry; list development and organization; new contact identification; booking of flights, hotel rooms, rental cars; and others as identified
*These responsibilities are open to review and evaluation dependent upon the further growth and development of the clinical operations team and at the discretion of the Director of Clinical Operations and/or the VP and President of the company.

Required Skills and Characteristics:

  • Strong phone presence, ability to speak articulately and credibly, effective writing skills
  • Positive and energetic team player with excellent listening and verbal communication skills
  • Self-motivated
  • Excellent organization, task management, and follow-through skills
  • Willingness to take on projects with minimal oversight
  • Willing to prove themselves through hard work and commitment in order to get to next level
  • Preferred experience within the pharmaceutical research industry

 

 

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