Think you’re a good match?
We are always looking for bright, motivated people to help move our company forward. If you are looking for a career that is challenging, fast-paced and rewarding–drop us a line.
And here are a few reasons why
The Director of Marketing and Patient Recruitment is part of the leadership and operations team at ClinEdge. This position in addition to our organization’s six other primary managers of other departments serve as the key decision makers to ensure our company remains the global leading site and patient centric solutions service provider in clinical research.
Day to day, this position will oversee the conduct of all Sponsor/CRO and research clinic driven national and local patient recruitment and retention campaigns. This position will involve overseeing the customization of patient recruitment plans, development of all client driven advertising campaigns and implementation of advertising plans that will optimize budgets. This includes responsibilities for all patient recruitment activities including development of campaigns, submissions to Institutional review boards, execution, and tracking. This position will lead efforts of all direct reports and coordinates at the strategic and tactical levels with the other functional areas within the organization. In addition to our project managers, this position is the first and foremost, the client’s advocate to ClinEdge and ClinEdge’s advocate to the client. This position sets the tone for the customer service focused atmosphere crucial to our success. This position will also be either the first or back-up contact for all sponsor client projects based on staffing, employee time-off, etc.
All Project Managers & Project Coordinators on the Engage team will report to the Director of Marketing & Patient Recruitment. This position is expected to uphold the mission and values established by the organization and will report directly to the owners at ClinEdge.
Oversees development and execution of the marketing and patient recruitment team
Responsible for all training of new employees affiliated with Sponsor driven campaigns (PMs/PCs)
Responsible for ensuring that all project team understand where to save all aspects onto the BOX affiliated with internal and external projects
Responsible for training of new PMs and PCs on all tracking platforms (Replicon/Salesforce, Google Spreadsheets)
Leads internal team members to ensure recruitment and retention project milestones are met as contracted
Will be the back-up for all PMs and PCs and will need to jump in and assist in implementing and managing any services as necessary
Develop internal quarterly & yearly goals with all PMs and PC positions
Ensures revenue is realized and projects function within budgetary perimeters for each project/program assigned
Understands fully each protocol assigned, in collaboration with Recruitment Strategy & Analytics, Marketing Operations, and Creative, and is able to lead and participate in creation/coordination of patient recruitment strategy
Serves as an extension of the client team in order to successfully spearhead the completion of internal deliverables in accordance with study timelines
Responsible for leading every client facing meeting which may include, but not limited to, discussing contract deliverables, budget allocation, explaining performance metrics, projection modeling, and site performance
Monitors and coordinates the efforts of the internal and external project teams and acts as the primary point of contact for clients
Leads the development of project turnaround strategies when initial approaches are not working.
Analyzes recruitment reports and projections and implements changes to strategy/tactics as necessary to achieve contracted goals
Provides feedback to Management regarding the maintenance of effective levels of recruitment activities for each project
Provides customer training on our patient tracking software platform
Ensure that a high level of customer service is being provided to all clients through high levels and accuracy of communications
Research and evaluate potential partnerships to aid in increasing the quality and quantity of patient recruitment services
Stay-in tune to latest patient recruitment tactics through research and networking
Work cross-departmentally to promote patient recruitment and marketing services
P&L and budget responsibility for department
Responsible for our CRM database and lead generation
Identification of processes and systems that can be more effectively utilized or altered for higher efficiency and development of proposed alterations for effective resolution
Assist in communicating marketing and recruitment strategies to other team members, acting as the primary marketing contributor until all team members are fully trained on Engage services
Provide weekly status updates to Owners & Directors of other departments
Delegate internal projects (SOP creating, IT improvements, etc)
ClinEdge is seeking an organized, energetic Marketing Project Coordinator to join the team. We are a smaller, rapidly growing company offering business development, consulting, marketing, and patient recruitment services for the clinical research industry.
The Project Coordinator position requires a flexible aptitude in order to handle a variety of roles and responsibilities within the Engage marketing department. The Project Coordinator will report to the Project Manager(s) to support marketing and patient recruitment efforts for clinical trials. Ideal candidates will be detail-oriented and deadline-driven with a willingness to take ownership of projects.
We’re seeking candidates with:
Preferred but not required:
Roles and Responsibilities include:
Key Skills and Competencies:
This is a great opportunity to join a dynamic company offering its employees an environment to excel and grow within. Salary will be competitive with the market including benefits, commensurate with experience and job performance. We are an equal opportunity employer.
Job Type: Full-time
Local candidates only:
ClinEdge is currently seeking to hire an online advertising campaign manager who will assist in the execution of the internal company’s presence in addition to our external clients’ overall digital marketing strategy. This position is an integral member of the marketing and digital team, working with sales and clients on all elements of web advertising campaigns. The focus of our online campaigns is to drive new potential patient interest for upcoming clinical trials that they may have interest in.
This role requires someone who is web-savvy, understands paid online advertising, and has strong client service skills. The Campaign Manager should have an understanding of how to manage and optimize a paid search engine campaign. The role is focused on setup and managing online campaigns (Primary focus in Facebook Ad Manager and Google AdWords), client relationship building, retention, and overall satisfaction. The ideal candidate is a highly organized, self-starter, can operate well under tight deadlines and competing priorities, and is committed to delivering quality service on tight schedules. Excellent communication skills are essential. The candidate should be a team player who enjoys and is proactive in solving problems. The marketing and digital team is an established part of the company and there will be lots of opportunity for those who have lots of initiative.
Seeking Marketing Interns for paid internship positions. We have a fast-paced, close-knit, casual environment. We are looking for detail-oriented, ambitious individuals who are self-starters and excited to have the opportunity to learn about the clinical research industry.
*Part-time position- we will work around school schedule
The Finance and Business Development Coordinator will perform all new business outreach and be responsible for the creation and management of all network site and financial management proposals services of the organization. In addition, coordinator will oversee all affiliated presentations to sell ClinEdge services to potential Site, Sponsor and CRO clients.
This position is expected to uphold the mission and values established by the organization. This position will report directly to the Directors & Owners at ClinEdge.
Business Development Responsibilities:
*These responsibilities are open to review and evaluation dependent upon the further growth and development of the business development team.
Job Type: Full-time
The Clinical Operations Coordinator will be responsible for business development outreach for an assigned stable of pharmaceutical industry related clientele and the coordination of our best suited clinical research site clients with the programs they are conducting. This outreach will be conducted primarily through phone and email with opportunity to travel. The Clinical Operations Coordinator will play a large support role to the ClinEdge Network team ensuring client relationships are continuously created and developed.
Coordinator will assist on larger company-wide projects and will be required to work with other team members to attain a common goal.
The Clinical Operations Coordinator will report directly to the Director of Clinical Operations.
New company outreach via high volume of personalized phone calls to potential contacts along with personalized email outreach
Engage new and existing client contacts within the pharmaceutical research field in order to introduce our network of sites and beneficial services
Cultivation and maintenance of pharma industry relationships through continuous outreach, timely follow-up, in-person meetings and webinars
Assigned key client relationships for which they are solely responsible for the development and growth for new opportunities
Perform strategic research to identify new leads, obtain contact information, and target outreach
Administrative tasks that directly support account management team such as: assisting in data entry; list development and organization; new contact identification; booking of flights, hotel rooms, rental cars; and others as identified
*These responsibilities are open to review and evaluation dependent upon the further growth and development of the clinical operations team and at the discretion of the Director of Clinical Operations and/or the VP and President of the company.
Required Skills and Characteristics:
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