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Our Employees are everything

Got what it takes to join our team?

Think you’re a good match?

We are always looking for bright, motivated people to help move our company forward. If you are looking for a career that is challenging, fast-paced and rewarding–drop us a line.

It’s great to work here

And here are a few reasons why

OUR OPEN CAREER OPPORTUNITIES

Marketing Coordinator

ClinEdge and BTC Network are seeking an organized, energetic and extremely creative B2B Marketing Project Coordinator. Our sister companies operate within the clinical research space and offers a wide range of services to our customers. We are looking for outstanding marketing minds to join the team responsible for our companies’ growth and marketing/sales success. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you. We are looking for someone who is a fast learner, is willing to learn about what our company offers, and can expertly communicate to our clients and customers through various marketing channels. The position requires a flexible aptitude to handle a variety of roles and responsibilities. Ideal candidates will have go-getter attitudes, be creative, detail-oriented, deadline-driven and have a willingness to take ownership of projects from start to finish.

Position responsibilities include the following:

  • Assisting Marketing team to strategize, develop and execute marketing campaign strategy for new and ongoing projects for ClinEdge and BTC. Projects may include but are not limited to:
  • Email Marketing campaigns
  • Event and Conference management / logistics
  • Social Media strategy and engagement
  • Material development (brochures, collateral, one sheets, presentations)
  • Website improvement projects (SEO, Content, resources, UI/UX changes)
  • Landing page development
  • Webinars
  • Online ad management
  • Actively contributing new ideas that will help push our marketing strategies and success forward.
  • Understanding ClinEdge and BTC’s services, customer audiences and objectives to strategize ways to target and increase lead generation through marketing, advertising and other methods.
  • Collaborating with both Marketing and Design teams on an ongoing basis to ensure projects are properly executed and fit within demands and deadlines.
  • Developing, implementing and maintaining online resources (whitepapers, eBooks, blogs, and webinars).
  • Collaborate with Marketing Managers and other internal stakeholders, as well as external partners on planning and execution of all event schedules and logistics related to them
  • Working with Sales team and Design team to develop material and presentation to support new business opportunities.
  • Monitor online ads, and ensure proper QA and control of budget/targeting.
  • QA advertisements, online posts, presentations, collateral and any material for marketing team.
  • Ensure ClinEdge is keeping up with the advancing marketing trends, and needs of the industry by researching competitors, performing industry-related research, finding opportunities for marketing growth and saturation.
  • Understanding ROI of efforts and strategies implemented and reporting on effectiveness of projects or areas to adjust.
  • Tracking, reporting and analyzing marketing and advertising campaigns
  • Assisting with creating weekly, monthly and quarterly reports for management.
  • Providing consistent suggestions and solutions based on goals and marketing team objectives.
  • Working within given timelines and budgets.
  • Being accountable for the success of projects and assignments all the way through to completion.
  • Proofing and editing documents for quality, accuracy, and consistency.

Ideal Candidates will possess the following skills and qualifications:

  • A Bachelor’s Degree or higher in Communications, Advertising, Marketing, or related field.
  • A minimum of 2-5 years’ professional experience in marketing, advertising or communications field (experience on an internal marketing team is ideal).
  • Experience in a range of interactive marketing methods including websites, landing pages, email campaigns, video, animation, mobile, events/conferences, public relations and more.
  • Experience in many commonly used digital platforms and marketing tools (marketing automation platforms, email marketing platforms, webinar tools, social media scheduling tools, video software etc.)
  • Understanding of B2B marketing strategies for growth and lead generation.
  • Self-motivated and superb organization skills.
  • An eye for detail and creativity.
  • Ability to see alternative points of view and respond positively to feedback.
  • Effectively work with multiple departments to meet specified deadlines.
  • Must be a fast learner and problem solver; we move fast at ClinEdge!
  • Exceptional writing skills; excellent communication skills and proofreading abilities.
  • Ability work under pressure and manage workloads effectively.
  • Familiarity with clinical research industry is preferred.
  • Online advertising strategy and management experience preferred.

This is a great opportunity to join a dynamic, growing company. Salary will be competitive with the market including benefits, commensurate with experience and job performance. We are an equal opportunity employer.

Marketing Copywriter

Job purpose

Work with marketing team to plan and write consistent messaging and thoughtful creative content that will be published via various marketing channels.

Job Description

We are seeking a skilled and imaginative writer with a keen eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you. The ideal candidate can drive ideas and craft a diverse range of content—with the goal of turning complex information into meaningful copy directed at potential clients and clinical/healthcare professionals.

ClinEdge and BTC operate within the clinical research space and offer a wide range of services to our customers. We are looking for someone who is a fast learner, willing to learn about our company’s mission and communicate that to our clients and customers through various marketing channels. The successful candidate will have the ability to assess copy needs and develop copy solutions both independently and by brainstorming and collaborating with other members of the ClinEdge/BTC team.

Position responsibilities include the following:

  • Create content for all our marketing channels including our websites, blogs, landing pages, emails, email campaigns, online and social ads, conference materials, webinars, magazine/ whitepaper/ eBooks and other print and digital material.
  • Collaborate with both Marketing team and Design team on an ongoing basis to ensure strategies are properly executed and strategies fit with current demands.
  • Assist business development / sales team on presentations, email templates webinars and more.
  • Research and understand each of the divisions customers to conceive, develop and produce effective advertising and marketing campaigns.
  • Create and effectively manage content calendar with marketing manager.
  • Identify topics of interest for the clinical research industry and ensure we are focusing on such areas.
  • Work with multiple teams, directors and departments to develop content and meet deadlines accordingly.
  • Occasionally contribute and work on copy for client facing content and advertising campaigns.
  • Brainstorm and conceptualize creative concepts, and work with internal team to help execute.
  • Copy edit and proof all company marketing communications in a variety of formats.
  • Ensure proper editing processes are in place for all content and external communications.
  • Improve our companies brand statements and enhance the consistency and cohesiveness of how we write about all our divisions and services.
  • Ensure ClinEdge/BTC are keeping up with the advancing marketing trends, and needs of the industry by researching competitors, performing industry-related research, finding opportunities for marketing growth and saturation.
  • Coordinate and/or attend meetings to understand goals and vision for projects.

Ideal Candidates will possess the following skills and qualifications:

  • Minimum of 2 years of experience in content development, marketing and writing for an internal team at a company or marketing agency.
  • A Bachelor’s Degree required (preferably one that combines a background in English and Science or Marketing).
  • Experience in a range of interactive marketing methods including websites, landing pages, email campaigns, video, mobile, conferences and events, press releases.
  • Experience in many commonly used digital platforms and marketing tools (Marketing automation software, email marketing platforms, webinar platforms, social media scheduling tools, WordPress)
  • Understanding of B2B marketing, and strategies for growth and lead generation.
  • Highly self-motivated and well-organized.
  • Expert copy editing and proofreading skills.
  • Ability to see other’s points of view and constructively take feedback.
  • Effectively work with multiple departments to meet multiple quick deadlines.
  • Must be a fast learner and problem solver; we move fast at ClinEdge/BTC!
  • Excellent interpersonal and communication skills.
  • Ability work under pressure and manage workloads effectively.
  • Have an eye for detail and creativity.
  • Experience in pharmaceutical, medical, clinical service areas is preferred.
  • Well-versed in the preparation of materials for medical/legal review, including completion of references and annotations preferred but not required.

Senior Enrollment Specialist

Qualifications: 2-3 years of work experience in related field or role and at least 2 years working in a similar ClinEdge role.

Position Overview: The Senior Enrollment Specialist (SES) uses a high degree of customer service and industry foresight to successfully work with the team to provide optimal success across internal and client projects. The Senior Enrollment Specialist is responsible for meeting and exceeding sites and sponsors’ expectations, and providing exceptional levels of customer service. In this role, the SES will continue to specialize in either the marketing or travel track, including assisting with client facing tasks, meetings, webinars, and other more complicated tasks relative to both departments. A large portion of responsibility for the SES is to assist in the execution of all recruitment support services (marketing and patient enrollment), quality control, training, assisting with client meetings (webinars, leading meetings, etc), and will begin to learn Sabre system. The SES will need to report to project leads of successes or areas that require improvement; additionally s/he will begin working closely with account managers and build into becoming an account manager.

Key Responsibilities:

  • Learns to lead site and/or sponsor projects, adhering to the scope of work, assisting account management, and ensuring tactics and enrollment result in success for the client and project.
  • Trains Enrollment Specialist I and II on SOPs, best practices, execution of call center services and provides guidance when needed.
  • Assists with inbound/outbound calls when necessary to pre-screen potential study candidates in an effort to assist clients with reaching enrollment goals.
  • Provides support across projects, including quality checks to tracker documents and box updates/organization, data entry, pre-screenings, tasks, adherence to SOP’s, and more
  • Reviews and approves written content for call center such as, pre-screening questionnaires, training documents, study collateral, correspondence templates, SOP’s, etc. prior to sending to management.
  • Works with management in order to successfully support Engage clients in enrollment support services and to formulate resolutions for struggling or unhappy clients.
  • Identifies any challenges during campaign run and provides clear communication regarding campaign status and results to project team on an ongoing basis.
  • Answers client inquires in a timely manner with minimal to no support
    Implements and manages marketing campaigns across a variety of mediums and markets, including media buys, google adwords, and facebook ad campaigns.
  • Independently on boards, books, and coordinates travel utilizing multiple platforms and begins to learn the Saber system/travel agency duties
  • Coordinates involvement of company personnel when needed, including account/project managers or Director of Patient Enrollment in order to meet client performance objectives and expectations

Accountabilities and Performance Measures:

  • Successfully implements and manages marketing tactics
  • Successfully leads site and/or sponsor projects, adhering to the scope of work, providing superb account management, adhering to scope of work, and ensuring tactics and enrollment result in success for client and project.
  • Performs accurate quality checks of PSQ’s, training tools, data entry, trackers, phone screenings, SOP’s, and more with minimal to no supervision
  • Successfully facilitates trainings and provides support in clinical protocols, telephone pre-screenings, CTMS, SSS, RSO, SOP’s, trackers, and more.
  • Successfully maintains and/or manages remote site recruitment support and referral source outreach, or other support to sponsor projects, as assessed by project/account manager or Director.
  • Impeccable time management with ability to maintain multi-faceted projects, providing both quality and quantity while completing job duties and adhering to various SOP’s with little to no supervision.
  • Maintains a high level of personalization of all outgoing emails to clients
    Shows a comprehensive understanding of processes, best practices, clinical protocols, and indications with minor errors
  • Successfully coordinates travel and performs basic travel agency duties

Talent Acquisition Specialist

Qualifications: 1-2 years of work experience in related field or sales role, or at least 1 year working as a recruiter. Previous experience in the healthcare industry, preferably in clinical research.

Position Overview: ClinEdge is a rapidly growing company offering business development, consulting, marketing, and patient recruitment services for the clinical research industry. The ideal candidate will be joining our staffing division on a small staffing team and should embody an energized and entrepreneurial spirit. The candidate should be open to making outbound calls and generating staffing interest in both open roles and for our database for future positions. This position would require business development skills, proposal development and budgets, and creating customized recruitment strategies for their managed clients.

Key Responsibilities:

  • Provides administrative support across projects, including maintaining tracker documents, scheduling calls with potential clients, phone screening applicants, and more.
  • Proactively reaching out to candidates, via phone and other prospecting avenues, of varying positions to join our database and coaching on what positions could be available for them in the future.
  • Could be responsible for making up to 30 outbound calls per day and 20 additional including reach outs-, LinkedIn messaging or posting, etc.
  • Works with the Business Development team in order to successfully support eStaffing in executing all recruitment support, proposals and budgets
  • Drafts and proofs written content for job descriptions, ads and job postings.
  • Implements and manages customized recruitment strategies for clients on varying platforms, including but not limited to LinkedIn, Indeed, Google Jobs, Practice Match, MD Search, APA Job Central, etc.
  • Proactively identifies any challenges during recruitment run and offers potential solutions to clients.
  • Provides clear communication regarding recruitment status and results to site clients on an ongoing basis.
  • Answers client inquiries in a timely manner with the assistance of direct supervisor.
  • Proactively reach out to network of sites to generate new eStaffing opportunities, as well as previous clients to re-engage when their contract is near completion.
  • Phone screen applicants based on conversations with clients and keeping detailed notes in order to pass along qualified candidates.
  • Maintain relationships with candidates for our database and site clients for future recruitment needs.
  • Showcase strong entrepreneurial spirit and initiative for helping the department grow and move in an upward movement.
    • Ie: helping other team members, researching and demoing new staffing platforms or job posting sites to find candidates, tracking efficient phrasing or ways of recruiting for specific types of positons
  • Potential travel to job fairs or virtual job fairs and talking about ClinEdge’s eStaffing service
    • Educating research naive physicians or other positions on clinical research industry and positive movement.

Accountabilities and Performance Measures:

  • Shows basic understanding of clinical research and staff positions.
  • Understands what recruitment platforms or job sites are best to use in certain circumstances and being able to provide recommendations to clients.
  • Properly implements and manages customized recruitment strategies.
  • Steps up to take on projects and proactively is seeking out areas in which ClinEdge can streamline operations and proposing potential solutions to said areas

Web & Graphic Designer – Front End Developer

Position Overview:

The Web and Graphic Designer will help support the ongoing needs of ClinEdge’s client facing and internal design, marketing and creative projects. The designer will advance and apply their skills by working with senior creative staff on a range of ambitious and innovative creative projects. They are responsible for helping to execute the creative direction of campaigns, advertisements, landing pages, marketing tactics, social media, video, and more. They must exhibit a significant understanding of typography, layout, animation and art direction to help the team produce the best work possible.

A developed skillset of the following tools is required:

  • InDesign
  • Illustrator
  • Photoshop
  • WordPress
  • CSS/HTML/PHP
  • After Effects or video editing software a plus

Communication is a large part of the job, so the designer must feel confident enough to contribute to the entire creative process alongside a design and marketing team. The designer will also be involved in client communication and must be professional and organized. Keeping a finger on the pulse of current trends and showing passion and drive to grow and learn is also a key factor in excelling in this position.

Position responsibilities include, but are not limed to:

  • Conceptualizing and executing deliverables for print and web design projects, including but not limited to:
    • Social media, website and video asset creation
    • Executing website edits and updates
    • Designing website mock ups and assisting with front and or back end development
    • Designing email blasts and associated graphics
    • Strategizing and designing landing pages and ad campaigns
    • Creating branded print and digital materials for clinical studies
  • Working with multiple project managers and marketing associates to understand clients’ needs, associated timelines, and processes on a variety clinical projects.
  • Assisting Senior Web and Graphic Designer and project managers on all website projects including mock-ups, design assets, graphics and front end development, testing.
  • Communicating with senior team members to receive feedback on work, and project updates.
  • Meeting and contributing ideas for new initiatives, internal marketing, branding, events and more.
  • Ensuring appropriate QA and proofing processes are implemented on all work
  • Working with clients directly on specific project needs, and timelines
  • Performing research on new trends, competitors etc.
  • Working with printing vendors for certain projects in need of print and quoting
  • Maintaining and keeping an organized file system and backing up files accordingly.

Skills & Qualifications:

  • Bachelor’s Degree in Graphic Design, Visual Arts, Communications, Advertising, Marketing, or related field from a 4-year college, university or design school
  • 2-3 years’ professional experience working on marketing or design team, or within an agency is preferred
  • Proficiency using creative suite applications: Illustrator/ After Effects/ InDesign/ Photoshop and video editing software
  • Comprehension of visual aesthetics for application of both print and web project
  • Ability to independently manage simultaneous projects in an organized manner
  • Effectively work with an integrated marketing and design team
  • Have a key understanding of prioritization and timelines
  • Must be a fast and efficient worker and able to juggle many projects and deadlines at once
  • Excellent communication skills, both written and verbal, with the ability to understand and effectively deliver projects for clients
  • Website development knowledge including: HTML, CSS, PHP and or WordPress implementation
  • Familiarity with clinical research or medical industry is ideal, but not required
  • Marketing, advertising and SEO knowledge is a plus
  • Pre press / printing process knowledge is a plus

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