We adapt our recruitment and marketing strategies to the unique needs of each client…an approach that has consistently boosted recruitment and built stronger brands for sponsors and sites alike. By collaborating closely with our clients, we have achieved enrollment results in virtually every therapeutic area.
High-performing research site network
Because when sponsors need talented investigators, they come to us first. We leverage our sponsor and CRO relationships to provide our sites with a steady flow of high-demand study opportunities. We also work with our partner sites to grow their business and improve their clinical operations, all for a flat monthly rate.
Combined, they make up the team that will bring your trial to the next level.
Our in-house call center is staffed by experienced Patient Enrollment Specialists. Our call center can assist clinical research sites by becoming a central point of communication for any potential patients and caregivers sourced from advertising. The call center can also assist sites in reaching out to their internal patient populations to inform them of study opportunities and see if they qualify.
We take the burden off of study staff by scheduling appointments with patients and managing study appointment reminders via text, email, and phone calls to increase patient retention.
Dedicated Study Hotline
When it comes to a patient’s health, nothing compares to talking to a real person. Our call center can serve as a dedicated study hotline to handle all inquiries and incoming calls.
Remote Site Database Outreach
Tapping into a site’s patient database to let them know of a new study opportunity is an effective way to re-engage with those already familiar with a site that they trust.
Text Messaging Reminders
Over two-thirds of Americans now own a smartphone, according to Pew Research. Keep patients engaged and aware of study commitments with text message or phone call reminders, increasing study retention.
Our Creative Design Services can enhance and optimize every aspect of your research site’s brand or marketing image. Each time we create study or site materials, we take into consideration the individual mindset and concerns of your target patients.
We draw from our deep experience creating branding strategies for studies in virtually every indication to craft the image best-suited to your goals.
Website Design & Development
Every website developed combines distinctive design, mobile optimization, seamless navigation, the latest in website technology and compliance, and SEO-integration.
Creating a centrally used logo and consistent visual representation for your clinical research site is important to strike a first impression on potential target patients, and create a known and trusted brand for your site.
Patient Education Materials
Our materials are eye-catching, emotionally engaging to patients, and provide key study information in patient-friendly language.
At its heart, patient recruitment is a community endeavor. It’s about mobilizing communities to support important medical research and spread the word about study opportunities.
To be a trusted health source, we know how important it is to become saturated in your local community. We develop a custom outreach plan based on your site’s unique benefits, needs, and patient population. Our outreach plans can include both remote or on-site support.
Remote Community Outreach
Our recruitment specialists will remotely identify and connect with sources in your site’s community to discuss opportunities, develop partnerships and solidify future sources of potential patients.
On-Site Community Outreach
After pre-identifying places to target, recruitment specialists from ClinEdge can visit your site’s community to build and establish partnerships in person. By having face-time with potential patients and advocacy groups, a sense of trust and rapport is more likely to last.
ClinEdge Engage works with clinical research sites to utilize the media best suited for recruiting patients. As a media buying agency, we have experience working with media vendors across the globe. Utilizing this experience, we are able to ensure the furthest reach at the lowest cost.
All aspects of traditional advertising campaigns related to management, creation, negotiation, production, and launch is handled by the ClinEdge Engage team.
Now more than ever, patients are using online methods in order to learn more about their health and to seek treatment options.
In 2013, the Pew Research Center found that nearly 80% of patients used an online search engine to find health information. According to another survey, 41% of users say that information found on social media would influence which doctor, hospital, or medical facility they choose.
Creating and managing a research site’s social media presence helps to create trust and let patients know about your enrolling studies. Anyone can post on social media; we go a step further by engaging with patients online via social media support groups and forums.
When it comes to paid advertising, not all campaigns are created equal. We focus on highly targeted campaigns so we are reaching the populations most likely to be interested in your studies. Depending on your site’s priorities, we can either craft a campaign specific to one study’s criteria or we can focus on building your patient database with indication-based patient recruitment tactics.
Across different indications, travel to and from a clinical research study site can be burdensome to the patient. We make things easier for patients and caregivers by planning and coordinating their travel, which helps increase patient retention throughout the duration of the study.
Patient Travel Coordination
Travel is a crucial part of the patient experience. Our travel team understands the clinical trial industry, and provides reliable support on both the patient and site level. It’s not enough to just get your patients there and back again; you’re more likely to retain patients when they have the most convenient travel experience possible.
Patient Reimbursement Management
Outsourcing your reimbursement-related operations gives your clinical research site staff more time to focus on study procedures and caring for patients. The reimbursement process is patient-friendly, IRB compliant and reduces the burden on site staff.
Our business development team conducts daily research on industry news and trends in order to discover study leads as soon as they arise. We then leverage our strong sponsor and CRO relationships to capture those leads for our sites.
Bringing in study leads requires impeccable timing. Through ClinEdge Network’s efforts, sites in our network learn about studies early in the startup process, which increases their chances of being awarded.
The primary goal of our industry research is to identify and connect with leading sponsors for highly competitive studies. However, it also helps us catch exciting studies from smaller pharmaceutical companies, studies that would have otherwise been overlooked in outreach only to major players in the industry.
Located in Boston, a growing hub in the biotech industry, ClinEdge Network has established collaborations with leading sponsors and CROs for studies in nearly every therapeutic area.
As a result of these partnerships, sites in our network enjoy distinct advantages when applying for study opportunities. Our sites can also see a highly diverse range of potential studies, which is perfect for breaking into new indications.
We send on average one new study lead per day to our multispecialty sites
The average site in our Network is awarded three studies each quarter
In one quarter, the ClinEdge Network saw over 276 trial opportunities
Last year, sites in the ClinEdge Network saw over 570 study awards
Budget negotiations are critical to your site’s success, both in future opportunities and in the study at hand. ClinEdge Network leverages our negotiating experience and sponsor relationships to get your site the best deal possible in budget contracts. Get a specialist on your side of the table. We work just as hard in representing your interests as you work in conducting high quality research.
Clinical research sites face two structural disadvantages when negotiating study budgets with sponsors:
Negotiating study budgets requires unique talents
Negotiations require extensive planning and tracking
At most research sites, these concerns take a backseat to excellence in research and patient care. ClinEdge Network is equipped to fight for your site’s bottom line, so you can focus on advancing medical science.
Our Account Managers track all study leads in your site’s pipeline through an easy-to-access online platform. We update these study leads in real-time, which allows you to view breaking news on the status of your trials anytime, anywhere. Your single point of contact maintains the pipeline with your site’s priorities in mind, ensuring that information critical to your success is organized and up-to-date.
Never miss out on a study opportunity because it was lost in your inbox. Based on our site’s customized pipelines, we send you detailed reminders for every step of study startup, from initial site submission to CTA signature.
As a part of our clinical site consulting services, ClinEdge collaborates with sites across all therapeutic areas to create and improve standard operating procedures (SOPs). We use our extensive industry experience to ensure that your site’s SOPs are both efficient and marketable to sponsors.
There’s nothing sponsors love to see more than detailed, organized SOPs. It’s how they know you’re serious about research.
We’ve worked with enough sponsors to know exactly what they’re looking for. We leverage this knowledge to streamline your site’s operations and show off its strengths.
We’ve all been there: paperwork starts to pile up, deadlines approach, and opportunities are lost in the rush.
Our Network sites have the option of ClinEdge completing their feasibility questionnaires. This is only possible because we maintain such strong connections with our sites and keep detailed metrics from their past studies in-house.
A feasibility questionnaire is often the first step to getting your site’s foot in the door. We know what sponsors are looking for. We can use this knowledge to highlight your site’s strengths and convert your questionnaires into more study awards.
ClinEdge Network and ClinEdge Engage have experience in almost every therapeutic area.
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